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08:30 - 08:45 |
Welcome and Introduction |
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|
Opening Address from Mr. Sleiman Haroun |
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Review participant objectives & expectations |
|
08:45 9:00 |
Issues and Challenges in Human Resources for
health care organizations
What is strategic
about Human Resources in Hospitals |
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09:00 - 9:30 |
Human Resources Management
Principles, Structure and Function
Exercise and discussion |
|
9:30 10:00 |
Key HR Management
Activities:
1-
HR planning and
Analysis
2-
Job Analysis
3-
Job Description including steps
and Guidelines in Writing Job Descriptions
4-
Staffing (including
elements of a staffing plan)
5-
HR development
6-
Compensation and
Benefits
7-
Health, safety and
security
8-
Labor-management
relations |
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10:00 10:15
|
The Recruitment and Retention
Process
Methods for Recruiting:
(1) Internal Recruiting and
(2) External Recruiting
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10:15 10:30
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Explain the foundation of Five Basic Employee
Questions
1-
Do I know what I am supposed to
do?
2-
How do I know how well I am doing
it?
3-
Who cares?
4-
Am I being treated fairly?
5-
Do I have a future in this
organization?
Proven Non-Financial Incentives for better HR
management
Discussion of
critical managerial challenges and the preferred
practices in addressing those questions |
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10:30 - 10:45 |
Morning Break |
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11:45 13:00 |
Tools to effectively manage the
different stages of Employment
Continuum
From Recruitment and Hiring, retention through
Performance Appraisal to turnover or Layoff
The Performance Appraisal Process
Exercise |
|
13:00 - 14:00 |
Lunch |
|
14:00 15:15 |
Best Practices related to managing:
- Relationships between human resources
management and general management
- Work and human resources,
- Compensation/benefits
- Personnel planning,
- Recruitment/selection
- Retention
- Training/education
- Employee appraisal
- HR policies and procedures,
- Conflicts negotiation
- Competency evaluation
-credentialing and Privileging
- Career Development and succession planning
Exercise and Case Study Scenario |
|
15:15 - 15:45 |
- Strategies
and tactics for achieving maximum HR
productivity and contentment from employees in
hospitals
- Step by step approach to Career Development
Process
- Strategies to meet
changing workforce conditions
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15:45 - 16:00 |
Afternoon Break
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16:00 16:45 |
HR Management and
Accreditation
-
The Role of HRM in the successful
implementation accreditation standards in
Lebanon
- HR and Occupational health and safety
standards
-
Role of HRM in decreasing your
costs and improving quality and creating value
based organization
- Ways to better implement the HR relevant
standards in the Accreditation program
-
Case Study Applications |
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Step by step approach on
how to develop a human resources plan for the
hospital
- How does the HR plan can fit
Within the overall hospital
Strategic plan
Performance Measurement
and HR Indicators |
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16:45 17:00 |
New role and duties for HR
managers in Hospitals |
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16:45 17:00 |
Wrap-up and Evaluation |