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Quality care is the ultimate goal for the patient, the provider, the
organizational leader and the policy maker. Ensuring this quality of
care can be achieved through an approach known as accreditation that
measures conformity to standard and also provides educative and
consultative information to help reduce the system's inefficiencies and
achieve optimal use of resources. Not only has the demand for
accreditation increased around the world, but traditional accreditation
is being adapted to public agendas so that internal self-development in
hospitals is linked to external regulation.
In fact, the trend is gaining momentum and countries are moving from
certification and licensure towards developing National Accreditation
programs after reported success in the United States, Canada, Australia
and New Zealand. This is also attributed to the fact that accreditation
programs are consultative as well as educational, rather than being
punitive.
National accreditation systems are programs that aim to provide
accreditation services to primary care, community services, hospitals or
networks. These include statutory and voluntary bodies that offer
organizational development through external assessment of health
services by means of published service standards. In countries similar
to Lebanon, where accreditation is nationally mandated, single local programs are developed for uniform
accreditation of health services. This ensures credibility and
sustainability of the program.
Before adopting a specific accreditation program, countries perform a
situational analysis to define the constraints and enablers within their
system and design the program accordingly. In Lebanon the MOPH carried
out the pilot project over the span of 5 years and this has set the
groundwork to move ahead with the knowledge of successes and failures
for guidance.
Hospital Accreditation in Lebanon
Accreditation is increasingly being used as a tool for government
regulation to guarantee quality of care.
Quality of care has recently become a major concern for policy makers in
Lebanon. Improving quality of care involves improvement in all the
components of delivery, including: structure, process, and outcome of
health care.
With the intention to improve the quality of care, control health
expenditures, and protect consumers in Lebanon, the MOPH developed and
implemented a new hospital accreditation policy in Lebanon, in
collaboration with the World Bank through the health sector
rehabilitation project (HSRP) to replace the old Alpha-Star rating
system. With the assistance of an Australian company, Overseas Project
Corporation of Victoria (OPCV), the MOPH developed an accreditation
manual for hospitals in Lebanon (Hospital Accreditation Manual and
Guidelines) containing multi-disciplinary standards of care.
Phases of the accreditation system in Lebanon
The accreditation system adopted by the MOPH consisted of four phases:
Phase One: Developing and Pilot
-Testing Standards & Procedures (2000-2001)
Phase Two: First National Survey (2001-2002)
Phase Three: Follow-up Audit and Standards Revision (2002-2003)
Phase Four: Second National survey (2004 -2005)
For more information regarding the
national hospital surveys, and for review of national standards and
guidelines, you are kindly requested to visit the “hospitals
accreditation” section of the Ministry of Public Health website:
http://www.public-health.gov.lb
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